New VPN Accelerator Feature Gives Browser Controlled Location Changing

VPN and proxy have often been seen as rival technologies. Both serve as an intermediary to help consumers achieve similar ends: IP relocation as well as anonymity while surfing the web.

But they are rivals no more! Sabai Technology developers have merged these technologies, and for the first time, VPN and proxy co-exist on the Sabai Technology VPN Accelerator!

Users can now get the high-speed connection of a VPN Accelerator while controlling their connection through web browsers. No more logging in to the router interface every time you want to change IP location.

Enough theory, let’s look at an example of how you might use this stuff!

Using Gateways, you set up a laptop in your home as a “local” device. This means that local traffic, as opposed to VPN traffic, is fed to this device over the Wi-Fi network. While you use this computer mostly for local Internet, you sometimes want to access foreign Internet and browse privately.

Previously, you would have used our convenient Gateways function by logging in to the VPN router and switching the entire device from “local” to “VPN.” Using the VPN Accelerator proxy function, switching locations just got easier!

After an easy initial setup, one browser, such as Chrome, is set to your local location. (Let’s say New York.) Meanwhile, another browser, such as Firefox, can connect to a separate location (Let’s say London) via proxy. This means you can watch U.S. Netflix in Chrome and BBC iPlayer in Firefox at the same time*!

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This is an incredibly convenient way to organize your network traffic for devices that often need to switch geo-location! Even more exciting is that the setup on this function is incredibly easy. Stay tuned for a how-to post, along with an instructional video!

*We aren’t sure why you’d want to do this, but we don’t judge. One thing is for sure, though: The ability to be in two places at once sure is handy!

Troubleshoot Tuesday: The Solution to Linksys and Macbook Compatibility

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Every once in a while customers bring up an issue and then all of a sudden 15 more customers have the same problem. Turns out this is a well documented issue with very limited fixes and a variety of situations causing the issue. They all have two things in common though: a Linksys router and a Macbook.

Some complaints we’ve seen have been that the computer will connect to the Linksys for just a few moments before disconnecting again or that the Macbook will not be able to connect to the Linksys at all even though all other devices can connect just fine. Some customers have recommended rolling back to a previous firmware on the Macbook, which either has not solved the issue, or the customer did not want to go back to an old or buggy firmware. Our firmware has also not made a difference in the connectivity. Some devices just don’t like to play well together.

We’ve found your solution

  • Meet our smallest and one of the newest routers from our VPN Router lineup, the Asus RT-N10P!
  • This router is perfect for those beginner VPN users or those users with small home networks.
  • Great for basic surfing and even streaming, this router is amazing.
  • This router is also tiny! At only 6 x 5 inches, it makes a perfect little travel router for all of your traveling needs as well!
  • Even better, we’re offering it at the sale price of $99.99 right now!

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So, not only do we have a VPN Router below the $100 mark, but this router is also a much better quality than previous lower end models! We’re quite proud of this little machine and have been in love with it since the very first day it arrived in our office! It looks almost exactly like the Asus RT-N66U other than the size and the fact it only has one antenna versus the N66U’s 3 antennas. This power machine is perfect for those smaller homes and those with lower network usage.

Have a recommendation or question about anything we’ve posted? Feel free to email us at Support@SabaiTechnology.com and one of our ever amazing Technical Support team members will get back to you as soon as possible, especially with our now extended Tech Support hours! We’re available Monday through Friday from 8 AM to 8 PM EST and Saturday through Sunday 8 AM to 5 PM EST! Current time at Sabai Technology is available on our website at SabaiTechnology.com.

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The VPN Accelerator just got better!

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One of our most popular items has to be the VPN Accelerator, a Sabai Technology exclusive!  Customers love using the VPN Accelerator to increase the usability and speed of their VPN network. Our developers decided to take this product and make it even better. The addition of a VPN Accelerator to your wireless VPN setup can make or break your ability to watch streaming content, depending on where you live in the world. See what all the fuss is about and experience faster VPN speeds with the new and improved Sabai Technology’s VPN Accelerator – now in pre-order for version 2!

Improved Hardware Specs

It looks the same on the outside, but it’s better than ever on the inside! We have improved the hardware specs on this unit including an Intel Bay Trail-D Celeron Dual core 2.41 GHz processor and USB 3.0. All of that geek talk translates to faster, faster, faster!

Better Interface Design

The new interface design is brighter and feels cleaner. Navigation and layout didn’t change much, but the overall effect is less “geek” and more modern. If you haven’t seen it yet, here is a sneak peek:

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Better Integration through Built-in Proxy

For Sabai Technology developers, it made total sense to merge these two technologies. For the first time ever, VPN and proxy co-exist on the Sabai Technology VPN Accelerator! Users can now use the high speed connection of a VPN Accelerator while controlling their connection through web browsers. No more logging into the Accelerator interface every time you want to change IP location.

Using Gateways, you set up a laptop in your home as a “local” device. This means that local traffic, as opposed to VPN traffic, is fed to this device over the Wi-Fi network. While you use this computer mostly for local internet, you sometimes want to access foreign internet and browse privately.

[VPNA] Settings

Previously, you would have used our convenient Gateways function by logging into the VPN Accelerator and switching the entire device from “local” to “VPN.” Using the VPN Accelerator proxy function, switching locations just got easier! More details on this feature will be available as we get closer to launch!

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Visit the new VPN Accelerator product page where you can pre-order the VPN Accelerator V2 at the V1 price. Hurry – the price goes up August 1st!
*Existing Accelerator customers will be eligible for a free system upgrade. Details to be announced closer to August 1st.

Troubleshoot Tuesday: L2TP in your Sabai Technology VPN Accelerator

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To celebrate the new Accelerator firmware that will be making it’s debut in a few weeks. we’re going to visit the setup of L2TP, which is only available on the VPN Accelerator. One of our most popular products to date, the VPN Accelerator is a mini computer that is connected to the Sabai VPN router and runs the VPN itself instead of the router having to run the VPN. This allows for better speeds that are the same or close to the speeds you would get from your VPN Provider’s computer VPN client. It’s easy to test and see if the VPN Accelerator would be a good match for you! Plus, having the added ability of L2TP has helped a lot of customers reach even greater speeds, as L2TP is known to be more stable and normally faster than PPTP and OpenVPN. These instructions are for the new VPN Accelerator firmware, so if you have any questions about the old firmware and the setup, just let us know at support@sabaitechnology.com!

Setting up your L2TP in your VPN Accelerator

STEP 1: Log into your accelerator at 192.168.199.2

STEP 2: Click on VPN then L2TPl2tp

 

STEP 3: Enter the server, username, password, and PSK into the provided boxes. This information is provided by your VPN provider.

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STEP 4: Press save, then start.

STEP 5: The top right hand corner should change to reflect that the L2TP has been started.

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We hope you enjoyed this tiny sneak peak of the new look of the VPN Accelerator! This new sleek look is a lot more like our VPN routers and we’re happy to finally have an update to present to our customers who have been waiting for the longest time! We’re really hopeful that this new firmware for the Accelerator is a big deal to our customers and they love it just as much as we do! So stay on the lookout for your email about getting the upgrade.

 

Troubleshoot Tuesday: Definitions to make your life with a Sabai Technology VPN Router easier!

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Over the past few months we’ve been putting together a manual of sorts, with all sorts of information for customers. The easiest place to start is really with what everything means.

The Status/Overview page on the Sabai Technology VPN Router interface is one of the most important pages you’ll ever need. It pretty much tells you everything you need to know about how the router is connected, if the VPN is running, etc. For this Troubleshoot Tuesday, we’d like to explain what some of the information on this page means.

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Time: NTP- Network Time Protocol- protocol designed to synchronize the clocks of computers across a network. For more information on time servers- http://support.ntp.org/bin/view/Servers/WebHome

WAN

WAN Type- How your Internet is provided: DHCP, Static, LAN, Disabled, PPPoE

MAC Address- MAC Address Media Access Control Address, MAC addresses are distinct addresses on the device level and is comprised of a manufacturer number and serial number

DNS- DNS Domain Name System.
Simple Definition: These translate people-friendly domain names into computer friendly IP addresses.
Long Definition: Translates people-friendly domain names (www.google.com) into computer-friendly IP addresses (1.1.1.1). Â DNS is especially important for VPNs as some countries return improper results for domains intentionally as a way of blocking that web site.

Subnet Mask-
Short Definition: 32-bit number that masks an IP address, and divides the IP address into network address and host address
Long Definition: A subnet mask neither works like an IP address, nor does it exist independently from them. Instead, subnet masks accompany an IP address and the two values work together. Applying the subnet mask to an IP address splits the address into two parts, an “extended network address” and a host address.

LAN

DHCP- Dynamic Host Configuration Protocol.
Simple Definition: The method by which routers assign IP addresses automatically.
Long Definition: The method by which routers assign IP addresses automatically. This allows you to connect to the coffee shop wireless even after more than 254 people have already; IP addresses are recycled as wireless clients come and go.

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That’s just a sneak peak of everything we could explain to you. That would take forever though! We’ll release new information out as new information is put together for us and our customers! Have anything you’re curious about? Shoot us an email at support@sabaitechnology.com. We’re always happy to answer your questions!

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Sabai Technology Extends Technical Support Hours For VPN Routers

Sabai Technology, creators of the leading VPN Router firmware Sabai OS, has announced an expansion of its 7-day-a-week technical support department, with a simplified schedule and more coverage hours.

 Starting in July, the company will offer support from 8 a.m. to 8 p.m. EST, Monday through Friday, and 8 a.m. to 5 p.m. EST on weekends.

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Sabai Technology is widely recognized for its valuable, one-on-one customer support, including phone, email, chat and remote service. The company is committed to having the best technical and customer support in the industry.

 “Sabai’s goal has always been to make networking technology that is complex and intimidating available to everyday users,” says William Haynes, the company’s founder and chief strategist. “One of the ways we do that is by offering this safety net of a live, American router expert available to help you through your issue if you get stuck.”

 This dedication to accessibility starts with Sabai’s user-friendly interface, 3 step OpenVPN setup, and extends to many other user benefits in the VPN router products. But the extension of that philosophy to service is part of what makes the company unique. Sabai Technology guarantees the hardware and performance on all of the company’s products.

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 “It isn’t enough for us to just get it working, we want the customers getting the best possible speeds and throughput,” says Ruth Petty, customer care manager at Sabai Technology. “This is a hot button for VPN router customers in particular.”

 On average, a VPN router can slow VPN throughput by up to 20 percent. But Sabai Technology technical support is trained to get the highest speeds possible out of their devices.

 “A lot of our technical support calls aren’t about devices that aren’t working, but on how we can get more speed. I’ve been called the Speed Queen,” says Petty. “I’m happy when my customers are happy.”

 Sabai Technology sells VPN Routers at SabaiTechnology.com, as well as on VPN partner site StrongVPN.com. All products ship with 90 days of technical support included, with an additional year of support available for just $79.

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Sabai Technology’s Independence Day Promotion Helps Customers Find Internet Freedom

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Sabai Technology, creator of the VPN Router firmware Sabai OS, has slashed prices on its entire VPN Router product line for its annual Fourth of July sale, helping give consumers Internet freedom for Independence Day.

The company’s mission is to bring Internet freedom, privacy and security to users with an out-of-the-box solution for virtual private network (VPN).

For a very limited time, products are at record low prices. Customers can save $50 on the powerhouse Asus RT-N66U and AC wireless Tenda models. Prices are also slashed on other popular models. The sale starts Thursday, July 3, and runs through Monday, July 7. Visit us at SabaiTechnology.com.

Personal VPN use has increased dramatically in recent years as consumers concerned with privacy demand greater online security. Government restrictions on content around the world have only added to the demand, as users everywhere seek access to everything from basic information searches to their favorite TV shows. By adding a layer of encryption and relocating the user’s IP address to a remote server, users get better protection, privacy and control over their Internet content.

For today’s connected home, a VPN router is an essential part of a free Internet experience.

Sabai routers work in tandem with the user’s VPN provider, enabling the connection to be broadcast throughout the home or workplace. Without a VPN router, users are limited to connecting just a few devices that are capable of running the VPN client — a program that facilitates the encryption.

“The magic of a VPN router happens in the firmware,” says Sabai Technology founder William Haynes. “Our firmware has a built-in client, so the wireless signal becomes VPN enabled, meaning that your VPN credentials are shared with any device on your network. This can be a smart TV, a tablet, gaming system, media streaming device — any or all of those and more.”

Total network encryption via a personal VPN and VPN router gives customers the ultimate experience in free and secure Internet access. As Americans celebrate Independence Day this weekend, it is important to remember those freedoms that are still at risk in many parts of the world. Sabai Technology believes that freedom of information and the right to Internet privacy are vital liberties.

“We are incredibly proud to make this complicated network technology accessible to the average user,” Haynes says. “Our products are made to be simple and easy to use. You don’t have to be a geek.”

All Sabai Technology products include live, U.S.-based technical support seven days a week, as well as 90-day satisfaction and hardware guarantees.

Don’t wait till the last minute to take advantage of these fantastic deals!

Troubleshoot Tuesday: OpenVPN vs PPTP

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We have customers ask all the time what VPN protocol is best for them, PPTP or OpenVPN. Well, we can’t say for sure, but we sure do love OpenVPN in most areas of the world. As the infographic shows, there are a lot of differences between the two, but the biggest want for most of our customers is speed. In that area, it can vary highly between providers, locations, and other factors. While PPTP CAN be faster,  many Sabai Technology customers will tell you they have had much better success with OpenVPN, especially in the middle east.  However, here are some easily found differences between the two and how to simply set them up on your Sabai router.

  • Speed- Most websites will say PPTP is faster than OpenVPN because of lower encryption. In some cases that is true. In other cases, the reliability and stability of OpenVPN can actually lead to faster speeds in some parts of the world.

 

  • Encryption- PPTP has a lower encryption, making it less secure and more easily blocked by the spying eye of your Chinese Government or everyday hacker. OpenVPN however is running on 256 bit encryption, and with a lot of companies can even be changes to different types of secure encryptions, keeping you always protected.

 

  • Setup- PPTP is an easy winner here, never requiring more than just a server address, username, and password. OpenVPN CAN be simple, requiring just one file, but sometimes can requiring editing, entering of username and password, or multiple files, causing some confusion for the person with no technical experience. However, what else did you think your Sabai Technology Support Team was here for? We’re happy to set up even the most difficult connections for you!

 

  • Supported Systems- WHO CARES! They’re both supported on your Sabai Technology VPN router and by now everyone knows that all of your wireless and wired devices can connect and be supported with your Sabai Technology VPN router!

 

  • Stability- PPTP is quicker to be blocked, quicker to have drops in VPN signal, leading OpenVPN to be a winner when it comes to stability. Nobody wants to lose their VPN service in the middle of a show. With OpenVPN you can rest assured there is a much lower chance of losing your VPN or having it blocked by the watching eye.

 

  • Compatibility- Without your Sabai Technology VPN router you may see some problems getting OpenVPN on all of your devices, as it requires third party applications on most devices other than your computer. However, PPTP comes built in with most devices now a days, leading to easier and sometimes even cheaper setup.

 

  • Security- Just like with encryption, if you’re worried about your data and you’re worried about making sure nobody can see what you’re doing, OpenVPN is the way to go. PPTP is secured with basic security, better than your everyday local internet, not better than OpenVPN though.

 

To review, we do love OpenVPN for most situations; but for those of you just interested in being able to watch the latest TV shows, PPTP may be an option worth trying to see if the speeds are better for you. No one wants to miss the newest season of “Doctor Who” and you certainly don’t want buffering in the middle of your shows.

Without using any VPN providers, here is a generic look at how PPTP and OpenVPN are set up on a Sabai Technology VPN router.

PPTP users:

Click on the PPTP link and enter your Server/Username/Password and click Save. Verify your entry and click Start. This information will come from your VPN provider.pptp

OpenVPN users:

Download your OVPN file from your VPN provider. Return to the Sabai Technology VPN router page and click on the OpenVPN link, click the Choose File button and find the file that you downloaded and then click Start. If you make a change to the server or server settings, please reload the new file.

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  • Some VPN services require the use of a username and password for their OpenVPN connection as well as possible extra files that need to be uploaded. Once you upload your .ovpn file you will need to click on Show File and Edit. Enter your username and password in the provided boxes. Upload any files that it is requesting. Click Done then Save. Then click Start.

 

  • The Sabai Technology VPN router status will display at the top right corner of the screen. To refresh, simply reload the page or click on the PPTP or the OpenVPN menu link. (Not all servers will display the location name)

 

We’re happy to help go over pros and cons to help you decide which will be best for you. Once you decide, our Tech Support team is more than happy to help you get it all set up and running at maximum performance. Just send us a quick email to Support@SabaiTechnology.com and we’ll get back with you as soon as possible!

Troubleshoot Tuesday: Setting up the DAP-1320 Range Extender with your Sabai Technology VPN Router

Just recently we released a new line of accessories, including a few streaming devices, a VOIP phone, some extra security devices, and the DAP-1320 Range Extender. Customers constantly ask how to get more range and we’ve normally just recommended any old extender you can pick up at your local store. Now that we are carrying the D-Link DAP 1320 range extender, we tested the setup and realized just how easy this one is to set up, so we had to share with you all. We recommend that our Sabai family snatch this guy up! Plus, it’s tiny and can come package up with your Sabai Technology VPN Router that you’re looking to purchase all in one box.

Setting up your DAP-1320 to connect with your Sabai VPN Router

  1. Plug the DAP-1320 into a power outlet. Verify that the power LED has turned blinking amber before continuing.
  2. Access the configuration utility for the DAP-1320 on your computer. Connect to the DAP-1320 wirelessly using the network name (SSID) and password located on your Wi-Fi Configuration Card. Then open a web browser and enter http://dlinkap.local in the address bar. By default, the password is blank.
  3. The Setup Wizard is designed to guide you through a step-by-step process to configure your new D-Link wireless range extender to extend your wireless network and connect to the Internet.
  4. Click Next to continue.
  5. Select the Manual method to set up an extended wireless network using your DAP-1320 and click Next.1
  6. The DAP-1320 will scan for available Wi-Fi networks and list the networks it has found. Select your network, default is Sabai 24 and Sabai 58, and click Connect.2
  7. Click Next to continue.
  8. Enter the Wi-Fi network name (SSID) and password for your extended network. If you would like the same Wi-Fi network name for the extended network, click on the Use the same Wi-Fi Network Name for the Extended Network box.
  9. Click Next to continue.
  10. Setup is complete, and your wireless network name and password will be displayed. It is recommended that you write this information down for future reference. Click Save to save your settings and reboot the repeater.3

So, there we go. No complicated setup and no having to press the WPS button, which is you haven’t already learned the hard way, will set your router back to default settings. So trust us on this one, add the D-Link range extender to your approved Sabai Technology collection and cover those spots with no WiFi coverage.

Troubleshoot Tuesday: Speed Factors To Consider

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It’s very rare to find someone completely satisfied with the speed of their VPN. Normally when that happens they’re using a Sabai VPN Router paired with a Sabai Technology VPN Accelerator. However, for those customers just looking for a little bit of help, we have some links to direct you to for some help, as well as these troubleshooting tips from an older blog post.

Note: This is an advanced topic. Please do not change settings on your VPN or your Sabai VPN Router that you are not comfortable with. Sabai Technology support is happy to help you, should you need it. Just email us at Support@SabaiTechnology.com or open a ticket from our website!

TCP vs. UDP

The difference between these two OpenVPN protocols is the speed and accuracy in which they transmit your data. TCP is extremely accurate, but has much more overhead which slows it down. UDP is focused on speed, rather than accuracy. But, like most things in VPN, there are more factors to consider.

Speed vs. Accuracy

So when is speed more important than accuracy? Video streaming is a great example of a need where speed is more important than accuracy. A few missing pieces of data aren’t going to be noticeable in a video stream but if you are downloading your tax return information … a few missing pieces of data is very important! Consider the way you will be using your OpenVPN connection. There is no right or wrong answer, but every user should prioritize speed and accuracy and choose the appropriate protocol.

Port 53

If your VPN provider allows you to change your port, and you have been having trouble with throttling or blockage, try 53. This port is used for lots of different things around the world and is difficult to block.

Where to Start

The Sabai Technology Technical Support Team suggests that if you are having speed issues, try TCP and port 53 first. This may seem counter-intuitive, but, the reports from the field show that many ISP’s handle TCP better.

Depending on your location, you may find that TCP just won’t connect for you. If that is the case, try UDP and port 443.

How To

The exact “how” is going to change, depending on your provider. Generally, you will log in to the customer area of your VPN provider and under your OpenVPN options look for something like, “change protocol port”. If you are a StrongVPN customer, they have an excellent tutorial on exactly how to change your port.

Remember, if you are running your .ovpn file on a Sabai Technology router, a change like this will require a new download/upload of your file to the router before the change will be complete. Be sure to stop the current VPN running before you make any changes because we’d hate for you to lose your internet connection on accident!

Have questions for our tech support? Book an appointment or send an e-mail! And while you’re at it, check out some of these links!
MTU Troubleshooting- http://blog.sabaitechnology.com/advanced-speed-troubleshooting-mtu/
Single Device Speed Killer- http://blog.sabaitechnology.com/troubleshoot-tuesday-device-speed-killer/
Time Speed Help- http://blog.sabaitechnology.com/troubleshoot-tuesday-possible-speed-help/

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