Beta test our SabaiOS – Pre-Release Version

January 19, 2012

Our programmers have been working hard on the next version of Sabai OS.  If you currently have a Sabai Router with Sabai OS installed, you could be one of our beta testers.  Our beta version includes:

1. Two Setup Modes:

Standard setup in two router mode (like our current router)
Dual Gateway setup – it’s the primary router and VPN router in one. This gives a unified network and reduces costs.

2. Simplified loading of StrongVPN OpenVPN settings. User just loads the .zip file supplied by StrongVPN into the router and presses the Start button.

3. Port forwarding works for both WAN and VPN connections and can be selected for the proper routing.

4. “Enable WAN Route” has been added to the firewall page, allowing a primary router (in a two router setup) to point traffic to the WAN interface of the VPN router, to be sent over the tunnel.

5. Improved diagnostics for support staff.

If you are a Sabai Technology customer with Sabai OS installed and would like to be a beta tester, please contact us at support@sabaitechnology.com

Beta testing slots are limited.  If we’re already full, you’ll be put on a list for our next beta test.

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Troubleshoot Tuesdays:

January 10, 2012

One of our valued customers, Victor, wrote in to let us know of a problem he was able to correct by changing his router settings.

Victor wrote…

“I had some hard time trying to figure out why the VPN connection dropped so often. It turned out to be the MTU.  By default,
it’s set to Auto, I just changed it to 1400 and now the VPN connection has been up for days. Maybe pre-setting a specified MTU value can improve the performance for some user setups.”

DD-wrt routers are set to Auto for MTU.  Routers featuring the Sabai OS are set to 1500.  For most internet connections, the router will not work unless the MTU is set to 15oo, the max MTU.  Each internet connection is different, so if you are experiencing VPN drop off, try adjusting your MTU down.

If you continue to experience a drop off in your VPN connection after adjusting MTU, contact us at support@sabaitechnology.com.

If you have a topic you would like us to address in our next Troubleshoot Tuesdays post, leave a comment below!

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Troubleshoot Tuesdays: We address your questions.

November 22, 2011

We would like to thank Andrew for his feedback on the last Troubleshoot Tuesdays post.

He wanted us to address the following:

1. How to block the VPN router accessing specific web sites.
2. How to block certain logged on MAC address accessing certain web sites.

Unfortunately, the routers do not currently have these features.  The good news is…they will!  Upgrades to the Sabai Operating System will be releasing very soon.  However, We are currently in Beta.  If you are interested in being a Beta tester for the new OS, email us at support@sabaitechnology.com.

Have anything you want us to address on our next Troubleshoot Tuesdays?  Comment below!

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Troubleshoot Tuesdays: Connecting a Printer

November 1, 2011


All of the Sabai Technology routers have a USB port that can be used.  Routers featuring the new Sabai OS also have the capability of having a printer hooked up to the USB port.

Here are 10 simple steps to connecting a printer to your Sabai Technology router using a Windows-based machine:

1. Click Start>Devices and Printers>Click Add printer.

2. Wizard Window should appear>press Next.

3. Select Local printer and remove check mark at “Automatically detct…”>Press Next.

4. Select “Create a new port option” and “Standard TCP/IP port” in the drop down list>Press Next.

5. New Wizard Window will appear, press Next.

6. Type your router IP address in the IP address box>Press Next.

7. Select Custom option on the next screen>Press Settings.

8. New “Configure standard..” window will appear, and you will need to check the RAW option, if not already checked and change port number-9100.  Press OK.  Once this window is closed press Next in the Wizard Window.

9. Add Standard TCP/IP Printer port finished, press Finish.

10. Once you have completed port configuration>Add Printer should appear and you will need to continue with regular printer setup procedure.

For more information and visuals on how to connect a printer to your router, check out this link.

Is there anything you want us to address on Troubleshoot Tuesdays? Leave us a comment below!

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Troubleshoot Tuesdays: Connecting my external devices

October 4, 2011

We are starting a new weekly self help post: Troubleshoot Tuesdays. On Troubleshoot Tuesdays, we will address common connection issues or even odd connection issues that some of you may be experiencing.  We are hoping that current and new customers will be able to use Troubleshoot Tuesdays to solve some of the connection issues they may be having.

For our first Troubleshoot Tuesday, we will talk about connecting all of your external devices to your Sabai StrongVPN router (featuring the new Sabai OS, of course).  If you are connecting Ipads, Apple TV’s, gaming consoles* or any other external devices, when setting up your router you will want to enable the UpNP on your router.  It is very simple!  Navigate to the Menu Bar on the left side of the page.  You want to expand the Advanced Option.  Click on Port Forwarding, then UpNp.  Check the First two boxes and Save the settings.  You should now be able to connect all of your devices to your VPN tunnel!

If you have any additional issues connecting external devices, contact our Technical Staff at support@sabaitechnology.com

Have any concerns or suggestions for Troubleshoot Tuesdays? Leave us a comment below!

*Some customers seem to be have issues with connecting xbox consoles, contact support to help connect your xbox.

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New! Sabai Freedom Support Package

September 30, 2011

We are rolling out a new Sabai Freedom Support Package that is available to new and existing customers.  All of our routers currently come with a 3 month Sabai Freedom Support Plan.

We are now offering a 12 month extended Sabai Freedom Support package, which will include One-on-One Technical Support (via email, chat or telephone), any Upgrades to firmware including the Sabai OS and discount custom work for $75/hr (Reg. $95/hr).

The Sabai Freedom Support Package will be offered for $99, but for our current customers we are offering the package at a $20 discount!  Enter the discount code SFW2011 when checking out and pay only $79!  For new customers, when the warranty is purchased at the same time as the product you will get the same deal.  Before adding the router to your cart, simply add the Extended Warranty from the dropdown list and receive the discount automatically, then click add to cart. That gives you 15 months of support!

We are committed to solving your networking issues and offer email support at any time to all customers.  You simply click “ASK US” on the left hand side of the page and explain any connection issues you may be having.  Our technical support will address your concern as soon as possible via email.

Thank you for choosing Sabai Technology, we are honored to be your choice for StrongVPN routers!

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You Tube Video featuring our New Sabai OS

September 13, 2011

Watch our video showcasing the new Sabai OS.  See how easy it is to go from NC to NY to UK in less than 5 minutes!

If you are interested in upgrading from dd-wrt to our new Sabai OS, please contact sabai@sabaitechnology.com.

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