For Troubleshoot Tuesdays this week, we will be discussing what happens when you press the dreaded RED reset button on a dd-wrt router.
Many of you know that when the red reset button has been pressed, the router connection ceases. On a dd-wrt router, pressing the reset button erases the operating system. Often when the router will not connect to VPN, customers will press the reset button. We always recommend pressing the reset button as a last resort. Sometimes it is necessary but many times other steps can be taken to re-establish a VPN connection.
If you do happen to press the reset button, here are the steps you will take to reload the dd-wrt configuration onto your router. It’s as easy as 1-2-3:
1. Disconnect and reconnect your computer to the Sabai dd-wrt router. Type in the address bar 192.168.1.1
2. Enter log in information. Click on Administration/Backup tab and browse to the backup configuration file on the CD (included with your router purchase)
3. Click the Restore button at the bottom of the page. After your router reboots, you will need to re-enter your StrongVPN account information into the router.
You should now have a VPN connection!
If you have trouble reloading the dd-wrt configuration or cannot find your backup disc, please contact us at support@sabaitechnology.com.
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Posted by sabaitechnology 
