Troubleshoot Tuesday (VIDEO): Setting up Gateways on your Sabai Technology VPN Router.

While all Sabai Technology instructions come with details on the Gateway feature, we like to keep our customers involved and informed even after they have long ago accidentally thrown out the instructions. So, in the spirit of keeping things easy yet informative, we’re going to make sure to have good videos, infographics, and instructions for our customers to get anytime they need them.


Setting up the gateways:

Assign the default gateway

  • None – assigns current router status (local internet if VPN is not running, VPN network if VPN is running)
  •  Local – assigns local internet
  • VPN – assigns VPN internet
  • Accelerator – assigns VPN Accelerator internet (if you have this device.)

Change an individual device to non-default, find the device in the list and click on the radio button in the desired column next to that device.

  • D L V A: The gateway assigned to the device (D: Default, L: Local, V: VPN, A: Accelerator).
  • The example shows Default as None and all devices set to D (default). We changed the TechSupport device (2nd in list) to Local by clicking the L (local) Radio Button next to that device and clicking Save. Now, all devices are accessing the Sabai Technology VPN Router’s default state (presumably VPN) except the TechSupport device which is accessing the local internet connection. Any device in the list can be managed in this way. The Gateway saves this setting and will connect each device accordingly.


While we can make things simple though, sometimes you just need a little boost of help. Reach out to us at We’re always happy to get things working for you!

Troubleshoot Tuesday: Setting up a USB Printer through a Sabai Technology VPN Router (Mac OS)

We promised we’d be back with instructions for the Mac users! No more waiting – here it is! Today, we are going to give you instructions on how to set up your USB Printer that is attached to your Sabai Technology VPN Router, while using a Mac. We certainly hope this helps!

  1. In your browser, navigate to

  2. Navigate to Advanced > Network Storage > USB Support

  3. Under USB Support section, make sure that the following options are checked:

    1. Core USB Support

    2. USB 2.0 Support

    3. USB Printer Support

    4. Bidirectional copying


  4. Scroll to the bottom of the screen and click SAVE.


  5. Now plug your USB Printer into the USB port on your router.

  6. Scroll down to the bottom of the page again to where is says Attached Devices. You should now see your printer listed. If you do not, hit the refresh button.

  7. Once your printer is listed, you are done configuring the router.

  8. In Spotlight search for Systems Preferences and select Systems Preferences.


  9. Once Systems Preferences opens, click on Print & Scan.


  10. In the new window, find the + on the left side of the screen to add a new printer and click it.

  11. At the top of the new box that has opened up, click IP.

  12. Put the address of your router in the address bar followed by :9100

  13. In the Protocol  drop down menu, select HP Jetdirect – Socket.

  14. In the bottom section find the drop down menu beside  Use: and choose Select Printer Software


Now you select your printer from the list. If you installed your printer drivers previously, then it will show up in the list. If you have not, you will need to install them from the manufacturer website.That’s it! See, that wasn’t so hard! Now you should be able to print with no problem! Didn’t think it was that easy? That’s what our Technical Support team is here for! If you need some help getting your printer, or another device set up to work with your Sabai Technology VPN router, feel free to make an appointment, here!

Troubleshoot Tuesdays: Wireless Connection for MAC's

Is your MAC constantly disconnecting from your wireless network?  We recently read a blog post by Michael Hyatt* regarding how to fix this very problem.

To resolve the issue, Try these 5 simple steps:

1. Go to Apple Menu on the upper left-hand corner of the screen. Select System Preferences>Network Icon.

2. In the dialog box, Click on the Advanced tab in the lower right-hand corner. Drag your network entry to the top of the list (It may take a few tries to grab and move to the top of the list.)

3. Click Apply Now and shut down the computer.

4. Next, restart the computer and zap the PRAM (Clearing the PRAM helps with any corruption that may have occurred).

5. To zap the PRAM, hold down the Command (?), Option, P, and R keys simultaneously immediately after re-starting the system. You must do this before the gray screen appears. Don’t let go of the keys until you hear the startup sound for the second time.

If this does not solve the problem, please contact us at

Have anything you want us to address on Troubleshoot Tuesdays?  Leave a comment below!

*View original blog post by Michael Hyatt here.
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